Director General, Troubled Families

Louise Casey CB


Louise Casey became Director General, Troubled Families on 1 November 2011. Troubled families are those that have problems and often cause problems to the community around them, putting high costs on the public sector. The government is committed to working with local authorities and their partners to help 120,000 troubled families in England turn their lives around by 2015.


Louise started her career in the social welfare sector and has held the following roles:

  • Deputy Director of Shelter, the homelessness charity, from 1992 to 1999
  • Director of the Home Office’s Anti-social Behaviour Unit
  • Head of the cross-government Respect Task Force, tackling anti-social behaviour
  • Director general in the Home Office, heading up the Neighbourhood Crime and Justice Group
  • the first independent Commissioner for Victims and Witnesses, representing the interests of victims and witnesses in Whitehall and the criminal justice system

Louise was awarded the Companion of the Order of Bath (CB) in the Queen’s birthday honours list 2008.

Director General, Troubled Families

The DCLG board’s role is to advise and support ministers on the operational implications and effectiveness of policy proposals and help turn policy from ideas into actions and results.

Part of DCLG’s leadership team, and an executive member of its board, the Director General, Troubled Families helps with that task. The Troubled Families programme is responsible for building a better support network for the 2% of families that suffer significant multiple problems and place high demands on local services.


Get updates to this list email feed

Copy and paste this URL in to your feed reader

  1. Women’s Aid conference

    • Speech
  2. Local Government Association annual conference

    • Speech
  3. Troubled Families Programme

    • Speech