Justin Chamberlain joined the Rural Payments Agency (RPA) as Customer Director in July 2011.
His previous roles include:
- Marketing and Communications Director, Child Maintenance and Enforcement Commission
- Communications Director, Child Support Agency
- Employer Marketing Director, Jobcentre Plus
- various marketing roles at Swedish telecommunications manufacturer Ericsson
Customer Director, RPA
The RPA’s Customer Director is responsible for customer strategy and insight, guidance, communication, complaints and appeals and corporate communications.