Carol Ann Giffin
Biography
Carol Ann Giffin joined DECA in June 2021 in a newly established role responsible for the strategic direction of the human resource function and the transformation programme management office.
She is responsible for the people, process and technology projects, which will introduce the new ways of working and a culture of continuous improvement required to ensure the agency has the capacity and capability to efficiently deliver forecasted growth.
Carol Ann graduated from University College Dublin with an honours degree in Economics. She holds a post graduate diploma in international marketing. She became CIPD qualified in 1999 and is Prince2 qualified in Project Management. Most recently she was awarded a CMI Level 7 Diploma in leadership coaching and mentoring.
She has lead HR functions in finance, energy and education sectors with experience of implementing new pay and grading structures, establishing a learning and development function, leading the digitisation of HR processes, introducing self-service access to information and strategic workforce planning for managers.
Carol Ann is a Mental Health England qualified first aider and is passionate about employee wellbeing, engagement and inclusion.
People and Transformation Director
The People and Transformation Director:
-
has responsibility for providing strategic and functional direction to ensure the Agency’s commitments are met.
-
leads on all Human Resource and People policies and processes, enabling achievement of the corporate plan and ensuring strong direction, governance and control of the Agency’s business.
-
has overall accountability for the agency’s ambitious vision and change agenda, setting the strategy and translating this into delivery through the DECA Transformation Programme and operating model. This includes working with government and non-government departments and business to align strategic intent.
-
has overall accountability for providing strategic and functional direction to embed a culture of high performance and change, driving development of behavioural, organisational, leadership and management, diversity and inclusion and leading business communications to support delivery of the Corporate Strategic Plan and position DECA for the future.
-
ensures that the Agency meets its corporate support commitments in people, human resources and learning and development and increases engagement across the workforce.