Chief Operating Officer

Gary Blanchard

Gary Blanchard

Contents

Biography

Gary Blanchard is the Chief Operating Officer at the Disclosure and Barring Service.

Gary took on this role at the DBS in November 2017.

Before joining DBS, Gary worked in the business process outsourcing industry. He held a number of senior appointments in operations and workforce management, gaining experience in both private and public sector service delivery.

Chief Operating Officer

Some of the Chief Operating Officer’s responsibilities include:

  • reporting directly to the Chief Executive Officer (CEO), accountable for all Disclosure and Barring operational activity
  • responsibility for the operational service delivery and performance across the Disclosure and Barring Service, which involves key activities around processing disclosure applications and evaluating barring cases
  • responsibility for the operational performance of the key service delivery partners (Local Police Forces and external BPO providers) and compliance management
  • a sponsorship role for corporate initiatives and business change projects and, where applicable, acting as Senior Responsible Owner (SRO)
  • implementing internal and external audit and legal review findings and policy changes in relation to Barring and Disclosure, implementing best practice and maintaining robust management controls and operational processes to support public safeguarding
  • acting as the lead Board member in representing Disclosure and Barring applications and cases, including working with the Director of Safeguarding to provide recommendations to the Board and its committees on complex Disclosure and Barring decisions
  • ensuring that Disclosure and Barring information is processed appropriately and that security controls are implemented within operations in the handling of third party data, working with corporate security teams to develop and implement secure and effective operational processes
  • contributing to the strategic direction of the DBS, providing recommendations, thought leadership and engaging with internal and external stakeholders