Interim Director General Customer Strategy and Tax Design

David Richardson

Biography

David joined the Inland Revenue as a trainee tax inspector in 1979 after graduating in economic history at Durham University.

He has been a director since HMRC was formed in 2005, first as Director of Central Policy, and then for six years as Director of Specialist Personal Tax. He was the first head of tax profession for the department.

Before being appointed as interim Director General for Customer Compliance, David was Director of Counter-Avoidance. He set up the directorate in 2013 to transform HMRC’s work tackling marketed avoidance.

Interim Director General Customer Strategy and Tax Design

The Interim Director General Customer Strategy and Tax Design has overall responsibility for a group of teams who use customer insight to design better tax strategy, assurance, policies, products and processes that:

  • meet customer needs
  • make it easier for them to get things right
  • reduce the risk of honest mistakes and opportunities to dodge tax

The Director General will also advise ministers on UK tax policy, and work internationally to improve the global tax framework, while producing the strategy for all of HMRC’s core functions, not just its tax operation.

Previous roles in government

  1. Interim Director General Customer Compliance

    • 2017 to 2017