Chantal joined the Homes and Communities Agency (HCA) in January 2017 as the Interim Chief Risk Officer for both the HCA and the Department for Communities and Local Government.
Prior to joining the HCA she was the Business Lead for a significant Customer Redress & Remediation Program at the Co-operative Bank.
Previously Chantal was the Managing Director and EMEA Chief Credit Officer for the Markets and International Banking Division of RBS, running a team of 170 responsible for managing large corporate and Financial Institution Credit.
Chantal has spent over 25 years in the banking sector with experience gained at a range of UK and European Banks including NatWest, Deutsche and Dresdner. Her career has focused on risk management where she has combined strong counterparty credit management capability with an ability to lead significant risk change programs. She has also worked for KPMG’s Risk Advisory practice delivering a wide range of risk management engagements.
Chief Risk Officer, HCA and DCLG
The purpose of the role of Chief Risk officer (CRO) of DCLG/HCA is to be accountable for the effective management of Financial Risk and for the implementation and maintenance of the Risk Management Framework across all current and potential future programmes. The CRO ensures the governance, risk, compliance and control frameworks operate effectively and that DCLG/HCA activities comply with relevant legislation and regulation.
The CRO has responsibility for protecting the business through the delivery of appropriate financial risk management disciplines; ensuring risks are captured, understood and clearly communicated to key internal and external “stakeholders” as required. The role also enables the business through supporting sustainable fulfilment of operational programme demands and the achievement of policy and strategic goals, acting as the single point of contact on all financial risk issues for the CEO, the Executive and the Board.