Caroline joined HM Land Registry in December 2013 following a career in local government. Previously she was Human Resources Director (HRD) for the London Borough of Hackney.
Caroline has substantial experience of operating at board level including advising board chairs, chief executives, directors, senior managers and politicians in a range of highly complex, politically sensitive and fast-moving environments. She has extensive experience of leading and delivering organisation and cultural change, transformation programmes, service redesign and the development and implementation of human resources and organisational development infrastructure (policies, processes and systems).
A keen advocate for staff engagement, succession planning and personal development she led on the introduction of the first apprenticeship programme at HM Land Registry which initially resulted in the recruitment of 80 apprentices in 2014. We are now on our third intake and apprentices make up 5% of our workforce.
Caroline won the Public Sector HRD of the Year, at the Public Services People Managers Association (PPMA) Excellence in People Management Awards 2018.
Director of Human Resources
The role involves the provision of pragmatic but creative and visionary people solutions, which have tangible business benefits, align to the Business Strategy and promote a modern and forward-thinking work culture.