Director of Operations and Customer Delivery

Ann Lewis

Biography

Ann Lewis joined Companies House in July 2009, and is responsible for the central operations, for customer service and enforcement. Ann took over as Acting Registrar and Chief Executive on 1st May 2017.

Prior to joining Companies House, Ann was a deputy director within the Office for National Statistics (ONS) in Newport. Ann spent over 30 years at the ONS covering a variety of roles with a great deal of experience of introducing and managing major business change strategies. Ann has managed large teams with complex portfolios, specialising in operational management and business change and efficiencies.

Director of Operations and Customer Delivery

The Director of Operations and Customer Delivery oversees the departments that are responsible for:

  • maintaining an accurate register of company data
  • providing customer support through the contact centre and second line support teams
  • the operation of compliance, register integrity and enforcement functions
  • official statistics at Companies House

Previous roles in government

  1. Chief Executive, Companies House

    • 2017 to 2017
  2. Director of Operations and Customer Delivery

    • 2009 to 2017