Director General, Her Majesty's Passport Office and Director General, UK Visas and Immigration

Abi Tierney

Abi Tierney

Biography

Abi Tierney was appointed Director General, HM Passport Office and UK Visas and Immigration in February 2020.

Before joining the Civil Service, Abi was the Business Development Director at Serco Health where she was responsible for providing strategic direction to help the business grow. Abi also held a number of operational roles in Serco, including Regional Director and Chief Executive of Suffolk Community Services.

Prior to this, Abi was a Director at University Hospitals of Leicester and Aberdeen City Council, and was previously Marketing Leader for IBM’s Global Services Business.

Abi lives in Leicestershire with her two young sons.

Director General, Her Majesty's Passport Office

Abi has responsibility for the issuing of over 6 million passports each year to British citizens and other British nationals, ensuring that the integrity of the British passport is protected at all times.

HM Passport Office and Home Office

Director General, UK Visas and Immigration

Abi has responsibility for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people who come here legally.

UK Visas and Immigration and Home Office