Abi Tierney


Abi Tierney was appointed Director General, HM Passport Office and UK Visas and Immigration in February 2020.

Abi is Director General leading customer services and was appointed to the role of Home Office Ethics Adviser in June 2023.

Before joining the Civil Service, Abi was the Business Development Director at Serco Health where she was responsible for providing strategic direction to help the business grow. Abi also held a number of operational roles in Serco, including Regional Director and Chief Executive of Suffolk Community Services.

Prior to this, Abi was a Director at University Hospitals of Leicester and Aberdeen City Council, and was previously Marketing Leader for IBM’s Global Services Business.

Abi lives in Leicestershire with her two young sons.

Previous roles in government

  • Director General, UK Visas and Immigration
  • Registrar General for England and Wales
  • Director General, UK Visas and Immigration
  • Director General, His Majesty's Passport Office