Complaints procedure

How to make a complaint about the UK Space Agency's service.

In the first place, contact us to set out your complaint and we will let you know the action we can take, or explain why we can’t take action.

Office address

UK Space Agency Polaris House North Star Avenue Swindon Wiltshire SN2 1SZ



+44 (0)20 7215 5000

If you are not satisfied with our response and wish to make a formal complaint, follow the Department for Business, Energy and Industrial Strategy (BEIS) complaints procedure.