Complaints procedure

How to complain when you are not happy with the service we provide, including our service standards, contact information and the complaints procedure.

How to make your complaint

If you have any complaints about our service, you may ask for an internal review. Please write to:

Catherine Pridham
Authority Secretary
United Kingdom Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB

email: catherine.pridham@ccfe.ac.uk

What to do if you’re not satisfied

If you are not content with the outcome of the internal review, you have the right to reply directly to the Information Commissioner, the independent body who oversees the Freedom of Information Act:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF