About us

What we do

Open Public Services (OPS) is the government's reform programme for public services. We work with people across government, local government, the private sector and civil society to make sure that everyone has access to the best possible public services.

Our principles

Through the open public services programme, government is:

  • increasing choice and giving people control over the services they use
  • allowing local decision-making, decentralising power to the lowest appropriate level
  • opening up public service provision to a range of providers
  • giving everyone fair access to public services (which means ensuring the most disadvantaged don’t miss out)
  • making public service providers accountable to users and taxpayers

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