Personal information charter

Our personal information charter contains the standards you can expect when we ask for, or hold, your personal information. It also covers what we ask of you, to help us keep information up to date.

You have a statutory right of access (certain exemptions apply) to personal data about yourself under the Data Protection Act 1998.

The right of access here is to personal data held on computer or on structured manual files. You are entitled to be informed whether any personal data about you is being held by the ‘data controller’ - in this case, the Wales Office, and if so:

  • to be given a description of the data
  • to be told for what purposes the data is processed
  • to be told of the recipients or classes of recipients to whom the data is or may be disclosed

You are also entitled to be given a copy of the information with any complicated terms explained and to be given any information available to the office as to the source of the data.

The Freedom of Information Act 2000 has extended this right to access to personal data held on any type of file.

You can apply for access to your personal data. This is known as a ‘subject access request’. You should contact the Wales Office on to apply for access.

A request for access to personal data must be dealt with promptly, within 40 days of receipt of the request. We may charge a fee, not exceeding £10.

If you think your request for access to your personal data wasn’t dealt with in accordance with the Data Protection Act, you can write to the Information Commissioner:

Wycliffe House
Water Lane

Telephone: 08456 30 60 60 or 01625 545 745
Fax: 01625 524 510