Personal information charter

When we need to handle personal information about you, this is how we look after that information.

Changes to General Data Protection Regulation (GDPR)

Changes to GDPR came into force on Friday 25 May 2018. Under the new regulations it is a requirement of those holding personal information to make sure the individuals concerned are aware of the content held and the purpose for which the information will be used.

LLWR is committed to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.

We ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights. We recognise that when you choose to provide us with information about yourself you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That’s why we have put a policy in place to protect your personal information.

What personal information do we collect?

In general, when you visit our website and access information you remain anonymous. Before we ask you for information, we will explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your express permission.

There are occasions where we will ask for additional information. We do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Some examples of information our website collects are: name, address and phone number. We give you the opportunity to elect not to receive materials from us.