About our services

The services we offer and the location of our other offices

Indicators

Indicators allow organisations to measure and benchmark progress toward goals. The Health and Social Care Information Centre (HSCIC) publishes over a thousand indicators covering quality through to population health and outcomes of treatments. Most of our indicators can be browsed through our catalogue, but custom tools are also available for finding and using indicators. Some of them are listed below.

Indicator Portal

Over a thousand indicators covering a wide range of population health topics, including all the public health indicators previously available in the Clinical and Health Outcomes Knowledge Base (the Compendium), and the Local Basket of Indicators, and GP indicators. It also contains the new Summary Hospital Mortality Indicator (SHMI), which sets the standard for reporting mortality at hospital level across the NHS.

Indicators for Quality Improvement

This helps local clinical teams select indicators for local quality improvement.

Prescribing indicators

The Prescribing Toolkit contains sets of data (indicators and comparators) likely to be routinely required by those working with prescribing in primary care.

Social care and mental health indicators from the National Indicator Set

These indicators are an important part of the new performance framework for local government. They meet the Government’s commitment to introduce a clear set of national outcomes and a single set of national indicators by which to measure them. The first official year for these indicators is 2008-09. You can find official statistics on these indicators in our catalogue, and the data behind them is available through the National Adult Social Care Intelligence Service (NASCIS) online analytical tool.

Official statistics

Our official publications cover a range of topics from GP earnings to the number of school children who have taken drugs. They include new, or experimental, statistics, and national statistics set by the Office of National Statistics (ONS). Official statistics are all listed on our publications calendar, and you can search for official statistics by subject, year, and other criteria using our catalogue.

Reports

In addition to official statistics, the HSCIC is often asked to provide additional research on various topics. You can browse these other reports and statistics in our catalogue.

Clinical Audits

These national audits are designed to measure the quality of patient care and improvements over time. Each audit looks at the care patients are receiving and gives clinicians reliable, valid information that helps them review their performance and identify areas where they can make improvements. Audits can be searched and browsed via our catalogue.

Surveys

The HSCIC publishes results from surveys of both patients and health and social care staff on everything from experience to treatment results and lifestyles. You can find publications of survey results in our catalogue. We also offer a custom survey service.

Systems

We support the creation of IT infrastructure, information systems and standards to ensure information flows efficiently and securely across the health and social care system, to improve patient outcomes. A list of all systems and tools we provide is available in the systems section of our website.

Services

If our standard publications and systems don’t provide the information you need, there is always the opportunity to use our services to create a custom data set to your requirements, or link multiple existing data sets to provide integrated results. See our services page for more information on this and our other services.

NHS Choices and their services are now also part of the Health and Social Care Information Centre as of 1 August 2013.

Charges for services

For more information on charges for services, see:

Offices in other locations

Our head office is in Leeds:

1 Trevelyan Square
Boar Lane
Leeds
West Yorkshire
LS1 6AE

We have offices in other locations. If you are visiting us, please confirm which office with the person you are meeting.

Vantage House
40 Aire Street
Leeds
LS1 4HT

8th Floor
Bridgewater Place
Water Lane
Leeds
LS11 5BZ

1 Whitehall Quay
Floor 2
Whitehall Road
Leeds
LS1 4HR

Victoria House
Fulbourn
Cambridgeshire
CB21 5XB

Cardinal Square
Derby
DE31 3QT

Park Place Health Centre
Darlington
DL1 5LW

Hembury House
Exeter
EX2 5SE

Hexagon House
Exeter
EX2 5SE

York House
Horley
RH6 7DE

Skipton House
London
SE1 6LH

Tavistock House
London
WC1H 9HR

3 Piccadilly Place
Manchester
M1 3BN

9th Floor
Durham House
Washington
NE38 7SF

Prospect House
Redditch
B97 6EW

Premier House
60 Caversham Road
Reading
RG1 7EB

Smedley Hydro
Southport
PR8 2HH

South West House
Taunton
TA1 2PX