Personal information charter

This sets out the standards you can expect from the Department for International Trade (DIT) when we collect, hold or use your personal information.

Your rights

When DIT collects, holds, uses or processes your personal information, you have a right to be told:

  • what the data is being used for
  • why we’re legally able to process your data (also called the ‘lawful basis for processing’)
  • how long we will keep your data
  • who we will share it with
  • whether it will be transferred or accessed outside the UK or EU, and what legal protection it will have
  • who our Data Protection Officer is
  • about any rights you have, including the right to access your information or to object to its being used
  • about your right to complain to the Information Commissioner if you feel that your personal information has been mishandled

You are also entitled to have your personal information:

  • protected and kept secure
  • kept accurate and up to date
  • not used for purposes which are incompatible with those for which it was collected
  • kept only for as long as it is needed for the purpose for which it was collected (unless it must be kept as part of the historic record)

DIT privacy notices

These privacy notices explain how specific DIT services handle your information:

How to contact us

The data controller for DIT is the Department for International Trade – a data controller determines how and why personal data is processed.

Contact DIT:

  • to get a copy of the personal information we have about you
  • if you have any questions relating to how DIT handle your personal data

Information Rights Team
Department for International Trade
Room 305, 55 Whitehall
Telephone: 020 7276 1234

Email: or Email:

How to contact the Data Protection Officer

Contact the DIT’s Data Protection Officer (DPO) with any concerns about how a DIT service or DIT handles your personal information.

The DPO is responsible for independent advice and monitoring of DIT’s use of personal information.

Data Protection Officer
Department for International Trade
Room 305, 55 Whitehall

Email :

Independent advice on data protection and privacy

Contact the Information Commissioner for independent advice about data protection, privacy and data-sharing issues.

Information Commissioner's Office
Wycliffe House
Water Lane
Telephone: 0303 123 1113
Textphone: 01625 545860