Complaints procedure

This procedure relates to complaints against actions taken by the CSC, its members, and members of the CSC Secretariat or any other organisation contracted to provide services on its behalf.

How to make a complaint

Read the full complaints procedure.

If you wish to make a complaint, you should contact the Director of Operations in the first instance.

Director of Operations
Commonwealth Scholarship Commission in the UK
Woburn House
20-24 Tavistock Square
London
WC1H 9HF
United Kingdom

If your complaint is against the Director of Operations personally, you should contact the Executive Secretary.

Executive Secretary
Commonwealth Scholarship Commission in the United Kingdom
Woburn House
20-24 Tavistock Square
London WC1H 9HF
United Kingdom

For details of what happens next, and what to do if you are not satisfied, you should read the full complaints procedure.