London Seminar: Understanding outcomes, measures and metrics (3 July, 2018)
This free practical seminar aimed to help commissioners make good decision about the choice of outcomes and measures to apply in a contract.
3 July, 2018
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Nigel Ball │ Deputy Director│ GO Lab Neil Stanworth │ Director │ ATQ Consultants & Fellow of Practice │ GO Lab
By definition, setting the right outcomes, and measuring them effectively is one of the most important aspects of an outcomes-based contract and is also one of the most challenging.
This free practical seminar aims to help commissioners make good decisions about the choice of outcomes and associated measures to apply in a contract, and set sensible metrics or defined levels against which performance can be measured and payments made.
Nigel and Neil will guide you through the general principles required and will also offer an opportunity to answer your questions and give practical advice on how to set and measure outcomes effectively.