Student Finance Stakeholders Operations Group

The Stakeholder Operations Group contribute specialist insight, knowledge and expertise to support the Student Loans Company (SLC) to deliver successful student finance services.


The group works closely with SLC to analyse and challenge the operational performance of our services, identify student issues at a local level and input to the development and design of future student and HEP services and processes, and to customer marketing campaigns.


Organisation Name
Chair - Academic Registrars Council Nikki Pierce
AMOSSHE, The Student Services Organisation Lynne Condell
AMOSSHE, The Student Services Organisation Phil Davis
Admissions Practitioners Group Sam Javed
Income Section Manager Finance and Planning Newcastle University Karen Carvell
Higher Education Liaison Officers Association Jonny Atkinson
National Association of Student Money Advisers Jude Cringle
National Union of Students David Malcolm
Open University (part-time) Tracy Lawson
Student Records Officers Conference Ray Lock
Universities and Colleges Admissions Service Carys Fisher
Welsh Government Victoria Petican
Student Loans Company Derek Ross
Student Loans Company Nichola Malton
Student Loans Company Frances McDonald


The Student Finance Stakeholders Operations Group meets monthly.


SFSOG Minutes 9 May 2018 (PDF, 66.1KB, 1 page)

SFSOG Minutes 11 April 2018 (PDF, 68.2KB, 1 page)

Contact details