Government Banking Service

The Government Banking Service provides a shared banking service across central government and wider public sector customers.

The Government Banking Service acts as the single voice to the payments industry where government is a customer for money services.

It has around 750 customers which include:

  • government departments
  • executive agencies
  • trading funds
  • non-departmental public bodies
  • National Health Service entities


The Government Banking Service is responsible for:

  • providing money transmission services to public sector customers through contracts held with certified financial institutions
  • providing a reporting service to HM Treasury to facilitate accurate cash management

Services include:

  • cheques, payable orders and warrants
  • bank giro credits
  • Bacs (Bankers Automated Clearing System)
  • CHAPS (Clearing House Automated Payment System)
  • Faster Payments
  • local paying in and cash withdrawal facilities
  • foreign exchange payment and receipts
  • merchant acquiring (payments in by credit, debit card and eWallet)
  • electronic banking

Organisational background

The Government Banking Service was established as part of HM Revenue and Customs in April 2008 by incorporating the Office of HM Paymaster General, which had provided banking services to the public sector since 1836. Government Banking Service became fully operational in April 2010.

The Government Banking Service is an associate member of the British Bankers’ Association and sit on the Government Co-ordination Committee (sub to the Payments Council). They have regular meetings with all the UK payments schemes to discuss capacity and future developments.

Regular briefings related to these discussions and on matters such as fraud prevention are provided by the Director of the Government Banking Service, Brendan Peilow.

General enquiries helpdesk

A helpdesk is available to existing government banking customers with general enquiries by telephoning 03000 588 880.

Contact details