Consumer Expert Group

Between 2003 and 2012 the Consumer Expert Group advised government on consumer issues relating to the Digital Television Switchover and from 2009 to 2013 the Group also examined the consumer impact of a Digital Radio Switchover. The CEG’s membership was drawn from a range of consumer organisations and citizen groups, including those representing disability groups and older people.

In April 2014, Ed Vaizey, Minister for Culture, Communications and Creative Industries, wrote to inform the CEG that its work had concluded and to thank its members for their input to these 2 areas.

Ed Vaizey's letter (PDF, 102KB, 2 pages)

Reports

Help Scheme paper: Supporting Vulnerable Consumers with Targeted Assistance Before, During and After Digital Radio Switchover

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Digital radio switchover: what is in it for consumers?

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For previous reports please go to the National Archives website.

Digital radio

Consumer issues relating to digital radio are considered by the Communications Consumer Panel. You can contact the Panel in the following ways:

Communications Consumer Panel Riverside House 2a Southwark Bridge Road London SE1 9HA

Telephone: 020 7783 4078

Email: contact@communicationsconsumerpanel.org.uk

Main contacts

  • David Edwards - Committee Secretary
  • Fiona Lennox - Executive Director

Visit the Panel’s website