Consultation outcome

Easy access to consumption data for consumers with smart meters under the Energy Efficiency Directive

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
This consultation has concluded

Detail of outcome

The government’s response to this consultation is set out in Section 8: Smart metering elements of the EU Energy Efficiency Directive of the Government response to the consultation on the second version of the Smart Metering Equipment Technical Specifications (SMETS2) Part 2, published on 1 July 2013.

The government concluded that SMETS 2 will be extended to include a requirement for the electricity meter to store 24 months of daily consumption data. The Communications Hub Technical Specifications will require that the communications hub stores this data for gas meters. We intend to introduce suppliers’ licence conditions which will require that domestic consumers with any SMETS meter are provided with consumption data over the meter interface or the internet, and to ensure it is provided free of charge. The government issued a consultation on 22 October 2013 seeking views on licence conditions which will implement this.

Original consultation


Seeking views on how to ensure domestic consumers have access to consumption data.

This consultation ran from

Consultation description

This consultation focuses on the implementation of a provision in the new Energy Efficiency Directive, which relates to the roll-out of smart meters. It requires that domestic consumers should be provided with easy access to at least 24 months of daily/weekly/monthly/annual consumption data, where they have a smart meter.


Consultation document on implementing the Energy Efficiency Directive provision

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.
Published 12 December 2012