Case study

Celerity Limited working with the General Optical Council

Celerity provide an Infrastructure-as-a-Service solution to the General Optical Council


General Optical Council


Celerity Limited

Contract description:

Celerity provided an Infrastructure-as-a-Service solution to the General Optical Council, allowing them to run their servers inside or outside of the data-centre as appropriate. Celerity helps with daily administration tasks and ensures security, issuing patches regularly. Celerity also provide back-up and disaster recovery services, ensuring data is fully protected and available.

Contract delivery area:


Contract value for SME:

£250,000 - £500,000

CCS Framework through which business was won:

RM3804 Technology Services 2

Supplier factfile


Celerity Limited


Christopher Roche

Date company established:


What the company does:

Celerity is a specialist IT and business consultancy based in the UK, providing value added consulting, enterprise infrastructure, cloud and managed services with a proven record of successfully delivering IT integration and business solutions.

With 15 years of sustained growth and development, Celerity today manages and secures petabytes of highly sensitive data for government, defence, health, financial and commercial organisations globally. We understand that things change, and so our clients’ evolving requirements are met through a structured, yet flexible approach that mitigates risk.


Social media:

Twitter: @CelerityLimited

Annual turnover of company:

£21 million

Number of employees:


Type of SME:


Supplier’s experience

In relation to the contract awarded, how did you find the procurement process?

The framework’s tendering process helped the General Optical Council consider and set out its requirements in full so we had sufficient information to bid effectively. The procurement from Celerity’s perspective proved challenging as we previously worked with partners.

What worked well and what could have been done better?

There were challenges because this was our first attempt at a bidding for a contract through the framework, but we’re sure it will get easier the more we use it. We’d suggest approaching the process in a highly organised way and to involve a varied range of people within the bid team.

What benefit does your company receive from supplying to the public sector?

We are now exposed to a larger potential public sector customer base than may otherwise have been possible.

What was/is/will be the outcome of the contract for the client?

The client now has services running on more robust infrastructure and newer technologies. They also have more confidence in their back-up systems and their disaster recovery options: in fact we provide disaster recovery testing without the risk, disruption or workload previously associated with it. All this has improved staff productivity - they can focus on the business itself and plan for its future needs. It’s also reduced costs and enhanced security.

How would you like to work with the public sector in the future?

We would like to further increase our public sector customers particularly smaller sized organisations.

As this framework has also been developed as an enabler for the disaggregation of larger government contracts that have been in place for some time we’d like more visibility of larger contracts have since been segregated.

Customer’s testimonial

“Moving our IT services to Celerity gives us a robust and cost-effective solution that allows us to provide better customer service both internally and externally to the public and to the opticians we regulate. The transfer of our services to Celerity ran smoothly and we are finding them easy and professional to work with.”

Mark Webster Director of Resources - General Optical Council

Published 20 December 2018