As an employer, you don’t have any tax, National Insurance or reporting obligations if you provide welfare counselling services for your employees.

The counselling service must be:

  • for welfare issues, such as bereavement, ill health or stress, problems at work, sexual abuse or personal relationship difficulties
  • available to all your employees

The counselling service can’t offer:

  • tax advice
  • legal advice
  • financial advice on any matter other than debt problems
  • advice relating to leisure or recreation
  • medical treatment

Technical guidance

Read more detailed information on exemption for welfare counselling.