When the amount of compensation can change

The Driver and Vehicle Standards Agency (DVSA) can tell you that that it’s considering changing how much compensation you got. It can do this for up to 6 years after your original application.

DVSA can do this when:

  • it finds new information
  • it believes that the information you gave was wrong
  • it looks like the original amount you got was given by mistake

If you think the amount was correct

You have 28 days to tell DVSA if you think that the compensation that you were given was correct. This time limit may be extended in special situations.

If the amount changes

You’ll need to repay the difference if the new amount is less than you originally got. DVSA will tell you how to do this.

DVSA will pay you the difference if the new amount is more than you originally got. You’ll get it within 45 days.

If you disagree with the new amount

You can appeal to the transport tribunal if you disagree with DVSA’s decision on the new amount.

You should make your appeal within 28 days of being told the new amount.

Decisions the tribunal can make

The tribunal can:

  • refuse your appeal
  • allow your appeal
  • give its own decision on how much you get
  • refer your case back to DVSA to reconsider