The Driving Standards Agency (DSA) and Vehicle and Operator Services Agency (VOSA) have merged to form the Driver and Vehicle Standards Agency (DVSA).

Complain about an approved driving instructor (ADI) if you’re not happy with their service or behaviour.

If your instructor isn’t providing a good service, contact your local Trading Standards office or Citizens Advice Bureau.

If you’re not happy with your instructor’s behaviour, contact the Driver and Vehicle Standards Agency (DVSA).

DVSA
PO BOX 280
Newcastle-Upon-Tyne
NE99 1FP

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