Complain about an approved driving instructor (ADI) if you’re not happy with their service or behaviour.

Service from your driving instructor

Get help from Citizens Advice if you want to complain about your driving instructor’s service.

You can also contact the Driver and Vehicle Standards Agency (DVSA). They can ask the instructor about the matter on your behalf, but they can’t help you get any money back.

Your driving instructor’s behaviour

Contact DVSA if you’re not happy with your driving instructor’s behaviour.

DVSA
PO BOX 280
Newcastle-Upon-Tyne
NE99 1FP