Working for British Embassy Khartoum

Working at the British Embassy offers a unique and rewarding opportunity to grow professionally while collaborating with a talented group of individuals.

Working at the British Embassy offers a unique and rewarding opportunity to grow professionally while collaborating with a talented group of individuals. Approximately two-thirds of the FCO’s staff worldwide are local staff who play a vital role in the organisation.

As part of the team at the Embassy you will play an important role in achieving the goals of the UK in Sudan. The British Embassy offers a wide range of opportunities including, but not limited to, Corporate Services (Estates, Finance, HR, Protocol, IT, Transport, Technical Group), Political, Press and Public Affairs, Security, the Residence and Visa and Consular sections.

The British Embassy offers a good overall employment package, including competitive rates of pay, performance-related bonuses, generous leave entitlements, flexible working opportunities, medical insurance and training and development opportunities.

Recruitment at the British Embassy in Khartoum is solely on grounds of merit without discrimination on the basis of gender, religion, tribe, age or disability.

To ensure recruitment is fair and transparent, we employ tests and competence-based interviews. All interviews are observed by members of our local staff association.

Our employment opportunities page is updated regularly and current opportunities are available. We encourage you to review our postings and submit an application following the instructions in the advert.

Due to the large number of qualified applicants who apply, we are only able to respond to those candidates who are selected for further consideration.

Current Vacancies

BRITISH EMBASSY KHARTOUM

VACANCY NOTICE NO – 03/15 KRT

POSITION : INFORMATION TECHNOLOGY SUPPORT OFFICER

SECTION : IT SECTION

GRADE : A2

POSITION TYPE : FULL TIME - FIXED TERM CONTRACT (2 years)

SALARY : SDG 5,236.00

Main purpose of job:

To provide day to day IT support to all staff working on the 1HMG platform at the British Embassy in Khartoum relating to desktop support, system performance, IT security, ECHO and VC support, information and asset management.

Roles and responsibilities:

Desktop Support

  • Install and maintain software packages and patches at the request of IT manager and/or helpdesk, ensuring proper licensing.

  • Provide on-going desktop support to staff/users, including the identification, analysis, diagnosis and resolution of issues/faults.

  • Diagnose and resolve faults on the local area network (LAN).

  • Carry out ad-hoc support tasks such as cabling.

  • Rebuild laptops and Desktops when required (fix and replace hardware).

  • Perform housekeeping tasks on file server room and report any faults identified.

  • Working with another IT Support Officer logg and prioritise work, maintain work record sheets, and provide feedback to clients.

IT Security

  • Administer user accounts (disable/enable accounts, reset password, add/remove users to groups, create/transfer user accounts)

System Performance

  • Manage, monitor and report on the performance of the existing information systems and infrastructure (hardware, software and LAN connectivity) to ensure performance is within service level agreements.

ECHO and VC Support

  • Setting users pin and voicemail.

  • Requesting new phone and installing.

  • Moving echo phones when needed.

  • Communicate with Mitel for all telephony issues.

  • Assist users to set up VC equipment and links prior to staff meetings.

  • Ensure reliable operation of videoconferencing.

  • Deal with DSTV related issues.

Digital information and SharePoint Management

  • Set up required team sites/share Points and manage/administer site access levels/controls.

  • Regularly update staff on changes in the insight and advice on appropriate procedures for ease reference.

  • Maintain, review, quality assure and update office information/electronic publications on the external website, and Facebook site including liaising with authors for the update of electronic content.

Corporate Responsibilities

  • Supports IT manager on forecast of IT spend and manage spend against budget.
  • Support IT related procurements. And deal with external suppliers on after sales services.
  • Maintain an up to date inventory and asset register of all hardware and manage/register the loan of equipment to staff.

Key competences required:

  • Delivering a Quality Service.

  • Collaborating and Partnering.

  • Delivering at Pace.

  • Delivering Value for Money.

Language requirements:

Language: English and Arabic Level of language required: Fluency

Other skills / experience / qualifications:

Essential on arrival: Minimum of 3 years relevant experience. Desirable: Degree in computer science, information management or related fields.

Learning and development opportunities:

Training on systems and software used on the Embassy compound will be provided. There is a Access to personal development training for all Embassy staff.

Contract subject to security clearance and 6 month probation period. In addition to salary the successful applicant will receive medical insurance and 25 days annual leave.

NOTE:

 All applicants must be legally able to work in Sudan with the correct visa/status or work permit.  The British Embassy in Khartoum is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.  Staff members recruited locally by the British Embassy in Khartoum are subject to Terms and Conditions of Service according to local Sudan employment law.  Spouses/registered partners of UK Based Staff, are able to work within the BHC/BCG but their salary will be abated at the appropriate tax rates.  Reference checking and security clearances will be conducted.  If you have not heard from us 3 weeks after the closing date, please consider your application unsuccessful. Note: Any questions you may have about this position will only be answered during interview, should you be invited.

To Apply

All applicants should submit a short (1 page maximum) covering letter stating why they are a suitable candidate for the position along with a copy of their CV in English, by email to: Recruitment Africa Internal applicants should also submit the above, with a copy of their most recent 24 months of appraisal evidence to the same email address.

All candidates: Please quote in the subject line, of your email, the Vacancy Notice No: 03/15 KRT, and position you are applying for. Internal candidates, and spouses of diplomatic officers: Please quote in the subject line, of your email, the Vacancy Notice No: 03/15 KRT, and position you are applying for, and also indicate that you are an internal candidate, or spouse of a diplomatic officer.

Only electronic applications will be accepted.

The closing date is 07 April 2015 and no further applications will be accepted after this date.

Political and Communications Assistant

POSITION : Political and Communications Assistant

SECTION : Political Section

GRADE : A1

POSITION TYPE : Full time - Fixed Term Contract (12 months)

SALARY : SDG 3,608.00

The Political and Communications Assistant will support the work of the Political Team, in leading Embassy work to produce political reporting, deliver public communications and develop and manage Embassy projects.

Roles and responsibilities:

Media engagement and communications: 30%

  • Support production and dissemination of internal and external communications, including online sharing, notice-boards, publicity materials etc
  • Assist Embassy Press Officer in production of daily media summary
  • Develop and maintain database of Embassy contacts
  • Cover for the Press Officer during absence

Administrative support: 50%

  • Provide logistical support for Embassy visits and events (for example, transport bookings, guest lists)
  • Meet and escort visitors; provide refreshments
  • Support team members on request, including by: arranging meetings; booking rooms and travel; photocopying and scanning of documents; archiving and managing files.
  • Team Social Secretary; manage office environment

Programme support: 20%

  • Process payments to project implementers, and follow-up where payments are overdue. This aspect of the work will increase towards the end of the financial year.

Key competences required:

  • Building Capability for All
  • Delivering a Quality Service
  • Making Effective Decisions
  • Leading and Communicating

Language requirements:

Language: English and Arabic

Level of language required: Fluency

Other skills / experience / qualifications:

Essential on arrival: Degree. Fluent English and Arabic. Strong IT skills. Desirable: Proven skills in multi-tasking. Administrative experience. Media/communications experience. Database management. Teamwork.

Learning and development opportunities:

Large number of training courses offered by the British Council. FCO e-learning. Opportunities for on-the-job learning and mentoring.

NOTE:

  • All applicants must be legally able to work in Sudan with the correct visa/status or work permit.
  • The British Embassy in Khartoum is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.
  • Staff members recruited locally by the British Embassy in Khartoum are subject to Terms and Conditions of Service according to local Sudan employment law.
  • Spouses/registered partners of UK Based Staff, are able to work within the BHC/BCG but their salary will be abated at the appropriate tax rates.
  • Reference checking and security clearances will be conducted.
  • If you have not heard from us 3 weeks after the closing date, please consider your application unsuccessful. Note: Any questions you may have about this position will only be answered during interview, should you be invited.

To Apply

All applicants should submit a short (1 page maximum) covering letter stating why they are a suitable candidate for the position along with a copy of their CV in English, by email to: Recruitment Africa Internal applicants should also submit the above, with a copy of their most recent 24 months of appraisal evidence (i.e. two full appraisals, or however many abridged appraisals, minutes etc to make up two years’ worth of evidence) to the same email address.

All candidates: Please quote in the subject line, of your email, the Vacancy Notice No: 02/15 KRT, and position you are applying for. Internal candidates, and spouses of diplomatic officers: Please quote in the subject line, of your email, the Vacancy Notice No: 02/15 KRT, and position you are applying for, and also indicate that you are an internal candidate, or spouse of a diplomatic officer.

Only electronic applications will be accepted.

The closing date is 24 March 2015 and no further applications will be accepted after this date.