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What the retirement of analogue phone lines, also known as the Public Switched Telephone Network (PSTN), means for you.
Technology Secretary Michelle Donelan has secured a further agreement with telecoms companies to protect vulnerable customers as landlines are upgraded.
Evaluation of the impact assessment for BIS on proposals on services for the Consumer Bill of Rights.
Information comparing the quality of service provided by the major residential landline, home broadband and mobile providers.lf
Information comparing the quality of service provided by the major residential landline, home broadband and mobile providers.
Call costs for 0800, 0808, 0845, 0870, 03 and other phone numbers from UK landlines and mobiles.
UK phone providers have agreed a number of new measures to protect vulnerable customers as phone lines are upgraded to a new digital network.
Use these options to help navigate our phone menu.
The Network Operator Charter sets out a voluntary agreement between the government and the operators of telecoms networks to protect vulnerable customers through the migration from copper to digital landlines.
Find out how to get help if you or someone you know is a victim of domestic abuse.
Check a list of recent phone contacts from HMRC to help you decide if a phone call you've received is a scam.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Get in touch with us or use a guide that may answer your question.
This document contains the following information: Law Commission: The Electronic Communications Code.
If your business pays the cost of an employee's home phone - what you must report to HMRC and what taxes and National Insurance are due
The Public Switched Telephone Network charter sets out a voluntary agreement between the government and communication providers to protect vulnerable people when they are moved onto digital services.
Don’t include personal or financial information like your National Insurance number or credit card details.
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