Official statistics announcement

Choosing the best broadband, mobile and landline provider (Comparing Service Quality)

Information comparing the quality of service provided by the major residential landline, home broadband and mobile providers.

Statistics release cancelled

The Choosing the best broadband, mobile and landline provider (Comparing Customer Service) report by Ofcom will now be published on 18 May. This was included as a publication in May in error and has now been removed, as it is not an official statistic but rather contains official statistics published in February 2022.