We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
If you sell a customer a product or a service, you need to give them an…
Your invoice must include: a unique identification number your company…
Your right to be paid You can set your own payment terms, such as…
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
How to account for VAT if you make supplies to your customers, and you pay certain costs that you pass on when you invoice them.
Find out how to amend your VAT records if you've made errors, correct errors on your VAT Return and claim a refund if you’ve overpaid VAT.
Information and resources.
A clampdown on fake reviews and hidden fees has been announced by the Government which will help customers cut the costs of living.
Ensuring you get what you pay for.
Watch our caseworkers' top tips to make sure your applications are complete and correct. Avoid more than 20 common requisition points.
How customers and their suppliers must treat VAT if they're using self-billing arrangements.
Advice on writing clear notices and maximising replies to your FSNs.
Find out how to fill in your VAT return, about using VAT accounting schemes and how to submit your return electronically.
Check if you can claim relief from VAT if you supply goods or services to a customer, but you are not paid.
Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey.