Guidance

Duty Deferment Electronic Statements — service availability and issues

Updated 17 June 2024

Service availability

If you’re trying to create, sign in or reset your user ID or password, check for known problems with Government Gateway.

Sign in to Duty Deferment Electronic Statements (DDES) online.

Planned downtime

Tuesday 18 June 2024 4pm to 5pm

Due to scheduled maintenance, you will be unable to access our online service from 4pm to 5pm on Tuesday 18 June 2024.

We apologise for any inconvenience this may cause.

Service issues

Full service available.

Other services

Check availability and issues for other services.