Providing non work-finding services

You can charge for other services like CV writing and transport to jobs. You have to put the terms and conditions for these in a separate document. You need to give this to the work-seeker before providing these services.

You cannot make using other services you provide a condition of you finding work for someone.

The terms and conditions should include:

  • exactly what services or goods you will charge for
  • the right to cancel the services at any time without penalty
  • that the worker-seeker must give 10 working days’ written notice to cancel living accommodation and 5 working days’ notice for all other services, such as training courses

If there is a change to the fees for the services details of this must be given to the work-seeker.

If you take a fee from a worker’s wages, you must follow the National Minimum Wage rules.

Gifts or benefits

If you offer any gift or benefit to a work-seeker you must make clear the terms and conditions it’s offered on.