Help to Buy: Equity Loan administrator
Information about the equity loan administrator for Help to Buy.
Applies to England and Wales
Who is our equity loan administrator?
Lenvi (previously Equiniti Gateway Services) is a private company who have been appointed by the Homes and Communities Agency (trading as Homes England) to administer the Help to Buy: Equity Loan scheme.
You will interact with Lenvi when you complete the purchase of a home using an equity loan and need to:
- make payments
- make changes to the agreement
- ask questions about the scheme
Lenvi provides an administration service for these housing schemes:
- Help to Buy
- FirstBuy
- HomeBuy Direct
- First Time Buyers Initiative
- Armed Forces Home Ownership Scheme
- London Wide Initiative
Lenvi is regulated by the Financial Conduct Authority with company registration number 14062903. See Lenvi’s registration details on Companies House.
Governing law and jurisdiction
The provision of the Services is governed by and constructed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English and Welsh courts.
Terms of use for GOV.UK
Information on using GOV.UK can be found in the GOV.UK terms and conditions.
How your data is protected
Information on how your data is protected throughout your Help to Buy: Equity Loan can be found in Homes England’s privacy notice.
If you have a question
You can contact our equity loan administrator
Post:
Help to Buy customer services, PO Box 5262, Lancing, BN99 9HE
Email:
customerservices@myhelptobuyloan.co.uk
Phone:
0300 123 4123
Last updated 16 June 2023 + show all updates
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Details updated about our equity loan administrator
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First published.