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Data, Freedom of Information releases and corporate reports
Guidance on recommended text message wording for communicating chlamydia test results from the National Chlamydia Screening Programme.
Choosing an SMS aggregator service provider, setting up a sender ID, dealing with errors.
Training tools providing evidence-based healthy weight messages for the public health workforce to use in discussions with children, young people and families.
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Research to design and test PAYE Real Time Information messages to be sent to employers by HM Revenue and Customs.
Screening equality impact assessment for HMRC's Customer Engagement Platform - Secure Messaging Service (SMS) Deflections project (January to March 2023).
Research which explored customer perceptions of HMRC educational messages delivered via third party intermediaries
Service for Marketing Authorisation Holders, Manufacturers and Wholesalers.
Impact assessment about providing all Driver and Vehicle Standards Agency (DVSA) with DVSA email addresses and shared calendars.
Qualitative research to understand how business customers responded to HMRC targeted growth messaging.
Research to identify what details drivers would like to receive from DVLA's Drivers Medical department using text and email messages.
How to use A/B testing to evaluate your digital health product.
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