When a guest moves between council areas: Homes for Ukraine
What councils need to do when a guest moves from one council's area to another council's area.
Applies to England
Where a guest wants to move in with a new host in another council area, they should notify both their current council and the council in the area they are hoping to move to. The receiving council can then decide whether to prioritise the case for help with finding a new host, or whether the guest would need to find their own rematch.
Councils can record a rematch out of, or into, their area on the Foundry case management system (CMS), and step-by-step instructions on this process are in the Foundry User Guide.
Once a new host has been identified, it is the responsibility of the receiving council to carry out the relevant DBS and accommodation checks and if returned successfully, to make the thank you payment available to the new host, in line with wider guidance on rematching.
If a move happens without the awareness of the receiving council, and without any checks, then this is at the guest’s own risk.
It is the responsibility of the council to retrospectively recognise this as a formal rematch by undertaking the necessary checks as soon as possible, unless issues were identified by the checks, or hosts or guests are unwilling to allow the checks to take place or no longer want to be part of formal sponsorship. Formalising these rematches is necessary so the host can receive their thank you payment, and also ensure the transfer of the relevant tariff funding. Find out what checks need to be made when a guest has already moved in.
Where the checks are unsuccessful, and the guest is already in situ, they should be informed and advised to move out, and in serious cases provided with temporary accommodation, until a new match is found. If they choose to stay with the host, they should be informed this is at their own risk and the host will not qualify for the thank you payment. Both parties should be made aware of this. Read more about what to do if checks raise a concern.