Our online services will be unavailable on Saturday 18 November 2023
The VMD’s online services will be unavailable from 6:00am Saturday 18 November until 9:00am Sunday 19 November due to essential site maintenance.
The VMD’s online services will be unavailable from 6:00am on 18 November due to essential site maintenance. We expect that all services will resume by 9:00am on 19 November.
The services that will be temporarily unavailable:
- Special Import Service, including access to the new Private Beta SIS service. More information on this new service is available on VMD Connect
- Export Certificates
- Animal Adverse Reaction Reporting
- Human Adverse Reaction Reporting
- Microchip Adverse Event Reporting
- Product Information Database
You should obtain an import certificate in advance if you think you will need to import/use an imported medicine during this period.
In urgent cases where the VMD has previously issued a certificate for the animal(s) under your care, you may purchase and use an imported veterinary medicine prior to obtaining a certificate from the VMD. This is a special dispensation which only applies to the VMD online system during this essential maintenance period. You should obtain an import certificate retrospectively as soon as possible.
Along with access to the following Registers:
- Register of SQP Retailer Premises
- Register of SQPs
- List of Accredited Internet Retailers
- Register of Specific Manufacturing Authorisations – NFABBA, ESCCA, AVA
- Register of Veterinary-only GMP sites
We apologise for any inconvenience.