Guidance

Newcastle: Cragside House

Cragside House, is a probation contact centre, within the North East region.

From:
HM Prison and Probation Service, Probation Service, and Ministry of Justice
Published
27 October 2021
Last updated
29 December 2023 — See all updates

Applies to England and Wales

Office address and contact details

Cragside House
Ground Floor
Heaton Road
Newcastle
NE6 1SE

See map

Office phone number: 0191 933 3780

Opening times

  • Monday: 9am to 5pm
  • Tuesday: 9am to 5pm
  • Wednesday: 9am to 5pm
  • Thursday: 9am to 5pm
  • Friday: 9am to 4:30pm
  • Saturday: closed
  • Sunday: closed
  • Bank holidays: closed

Getting here

Find this probation contact centre, on a map.

Walking

  • 5-minute walk from Byker metro station
  • 3-minute walk from Shields Road bus services

To plan your journey by public transport

Please use Nexus or Stagecaoch to plan your journey.

Parking

  • no visitor car parking
  • local car parks available

Accessibility facilities

  • disabled access and a disabled toilet
  • assistance dogs are welcome

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If you have any problems or complaints contact the office directly.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Published 27 October 2021
Last updated 29 December 2023 + show all updates

  1. Updated office phone number to, 0191 933 3780

  2. Updated office opening times.

  3. First published.

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