Transparency data

Post Office Horizon compensation data as of 30 April 2024

Updated 24 May 2024

The next release will be published on 7 June followed by another publication on 8 July.

The government is determined that postmasters affected by the Horizon IT scandal receive the compensation that they deserve. As of 30 April 2024, over £202 million has been paid to approximately 2,800 claimants across 3 schemes:

• Horizon Shortfall Scheme (HSS): £117 million
• Group Litigation Order (GLO) Scheme: £42 million total value of all payments including interim payments
• Overturned Convictions (OC): 103 convictions have been overturned; £43 million total value of all payments including further interim payments

For a more detailed breakdown of this data, see the Post Office’s information on overturned convictions and compensation and latest data on compensation progress.

GLO by stage

Scheme	Claims received	Offers made	Offers accepted	Claims paid
Group Litigation Order Scheme (GLO): initial interim payment	N/A	N/A	N/A	476-483*
Group Litigation Order Scheme (GLO): full and final	187 [+34]	173 [+25]	153 [+21]	141 [+24]

Information correct as of 30 April 2024. Changes from last month in square brackets.
[-] indicates no change since last month. * For disclosure reasons, the exact number of claims paid is now withheld.

Notes for table

In the above table, 63 postmasters (out of the 555 who were members of the Group Litigation Order) had convictions and are therefore eligible to apply for compensation once their conviction has been overturned. The remaining 492 postmasters are currently eligible for the Group Litigation Order Scheme, of whom 484 qualify for interim payments.

Progress continues to be made on distributing shares of the £19.5 million interim payments announced in June 2022. For disclosure reasons, the exact number of claims paid is now withheld. This month, the number of payments has not increased.

Work continues on the remaining payments in complex categories such as those recently deceased and people who have not taken up the offer of an interim payment

GLO Scheme delivery target

The Department for Business and Trade (DBT) is committed to a target of making a first offer to 90% of claimants who have submitted a full claim within 40 working days. A full claim is defined as a claim which DBT considers, with advice from its legal advisors, does not need any further evidence in order to assess every element of the claim. Should the department consider further evidence is needed in order to make a full assessment, the 40-working-day target will not start until such time that the required evidence is received from the claimant or any other source.

As of 30 April 2024, 90% of claimants received their first offer within 40 working days of submitting a full claim.

GLO Scheme £75,000 fixed payment impact 

Due to changes made in January 2024, all eligible GLO claimants are now offered the option to settle their claims on a full and final basis for a total fixed sum of £75,000 inclusive of interest, instead of making a claim for their individual losses.

This means that the claim would not be assessed by the department against the process set out in the guidance and principles.

Any payments received from the department to date or from the GLO settlement will be deducted from the £75,000 before payment is made.

As of 30 April 2024, 153 offers have been accepted. Of these, 143 have accepted offers of the £75,000 fixed payment. Of those who have accepted the £75,000 fixed payment, four-fifths are new claims and a fifth had previously accepted offers.

Post Office data

Find further data on:

• compensation for those with overturned convictions
• the Horizon Shortfall Scheme
• Post Office Horizon compensation data collection