About British Consulate General Madrid


Torre Emperador Castellana
Paseo de la Castellana 259D
28046 Madrid
Spain

Public access to the British Consulate-General is by appointment only
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To call us 24/7 in an emergency or send us an online enquiry go to:
https://www.contact.service.csd.fcdo.gov.uk/posts/spain/british-consulate-general-madrid

Opening hours

Public access to the British Consulate-General is by appointment only.

To call us in an emergency or send us an online enquiry use our contact form.

For consular enquiries, use the contact form

Other local support

For details of official Spanish government and non-government organisations as well as many others in the voluntary sector visit Support in Spain

2024 public holidays

Our offices will be closed for the following public holidays in 2024:

Date Public holiday
Monday 1 January New Year’s Day
Thursday 28 March Maundy Thursday (C’dad de Madrid)
Friday 29 March Good Friday
Monday 1 April Easter Monday
Wednesday 1 May Labour Day
Thursday 2 May Dia de la Comunidad de Madrid
Wednesday 15 May San Isidro (Local)
Thursday 25 July Santiago Apóstol (C’dad de Madrid)
Thursday 15 August Asunción de la Virgen
Friday 1 November Día de Todos los Santos
Friday 6 December Constitution Day
Wednesday 25 December Christmas Day
Thursday 26 December Boxing Day
Friday 27 December Christmas day (substitute day)

Map

You can find a map of our office location on our Google Map page.

Disabled access

Our offices are fully equipped with facilities for disabled visitors including lifts and ramps for wheelchairs. If you need special assistance, please contact us before your visit.

Security regulations

The British Consulate General Madrid security regulations, in line with all British diplomatic missions world-wide, do not permit visitors to enter the consulate with mobile telephones, laptops, PDAs or any other similar electrical devices. We prefer that you arrive without them. If this is not possible we will retain them at the entrance during your visit. Visitors are required to pass through a number of security checks where such items will be detected.

Visitors will not be permitted to bring luggage (suitcases or large bags) into the building. There is a left luggage place known as “Consigna” at Charmartin train station. It is open Monday to Sunday from 07:00h to 23:00h.

Weapons (including pepper sprays), or any object that our security staff consider could be used as a weapon (scissors, screwdrivers, small blades), are also forbidden. These will not be retained by our staff. Should you arrive with such an object you will not be granted access but will be asked to return without it.

These regulations are intended to help us ensure the security for our staff and visitors. Your co-operation is appreciated.

Parking

Unfortunately there is no public parking in Torre Espacio itself. The nearest public car park is La Paz car park, which is next to the Hospital La Paz and directly opposite Torre Espacio.

La Paz car park can be accessed via Calle del Arzobispo Morcillo, next to the Hospital de la Paz on the north side of Torre Espacio. The car park offers:

  • 24 hour service
  • emergency battery for starting vehicles
  • wheelchair hire service
  • discount vouchers for business premises and available advertising spots

If La Paz car park is full, there is a large public car park at Plaza Castilla (about 15 minutes walk from our offices). To get to the consulate-general from Plaza Castilla, take the metro to Begoña - see instructions below on how to arrive by metro.

Bus

For those who prefer to travel by bus to Torre Espacio you can find detailed information on Madrid’s municipal transport website where you can plan your personalised route.

Metro

The nearest metro stop is metro Begoña (linea 10). When arriving at the station Begoña take the exit sign posted La Paz or you will have a much longer walk to the Torre Espacio. Route maps and service information can be found on the MetroMadrid website.