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Reports, analysis and official statistics
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Data, Freedom of Information releases and corporate reports
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
How consumers can reduce their energy costs by getting a group deal
The new regime will support greater competition in the sector and more choice to consumers, supporting industry growth.
This report covers the progress that has been made in the 18 months since the consumer empowerment strategy was launched.
How to ensure the products you make or import comply with the law and are safe for consumers to use.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
New proposals to give consumers confidence to take up smart devices.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Find out the information you must give to customers on food products and how to give it.
Steps to help grow your business - finding finance, mentors, increasing sales and developing products and services
Guidance for independent energy suppliers, key documents and events that impact on independent suppliers. Contact details for relevant policy leads.
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