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Housing regulation

Guidance and regulation

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  • Directors’ remuneration and management costs note

    Methodology landlords may choose to follow when considering how to meet the consumer standards requirement on the provision of information to tenants.

    • From: Regulator of Social Housing
    • Updated:
  • Tenant Satisfaction Measures - FAQs

    Frequently asked questions about the Tenant Satisfaction Measures.

    • From: Regulator of Social Housing
    • Updated:
  • Value for Money metrics – Technical note guidance

    This note includes the value for money metrics that providers must report on as part of their Annual Accounts reporting and also explains how to calculate the metrics.

    • From: Regulator of Social Housing
    • Updated:
  • Tenant Satisfaction Measures - Tenant survey requirements

    This document details the basis upon which providers are required to conduct tenant perception surveys to generate a subset of TSMs (tenant perception measures).

    • From: Regulator of Social Housing
    • Updated:
  • Inspection plan 

    Our plan for undertaking landlord inspections.

    • From: Regulator of Social Housing
    • Updated:
  • Regulator of Social Housing and Housing Ombudsman Service: factsheet

    A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.

    • From: Department for Levelling Up, Housing and Communities and 2 others
    • Updated:
  • Value for Money Standard and Code of Practice

    This page includes the Value for Money Standard that registered providers of social housing must comply with and the supporting Code of Practice.

    • From: Regulator of Social Housing
    • Updated:
  • Regulatory standards, procedures and guidance

    Information about RSH's regulatory standards, how we regulate registered providers, our information requirements and other guidance

    • From: Regulator of Social Housing
    • Updated:
  • Fees guidance 2024 Q1

    This publication sets out the principles of the Regulator of Social Housing’s (RSH) fee-charging scheme and practical guidance about its operation.

    • From: Regulator of Social Housing
    • Updated:
  • Statutory guidance under s215 of the HRA 2008

    How RSH uses, and intends to use, its statutory regulatory and enforcement powers and certain general powers (from 1 April 2024)

    • From: Regulator of Social Housing
    • Updated:
  • Tenant Involvement and Empowerment Standard

    The Tenant Involvement and Empowerment Standard is one of four consumer standards that registered providers of social housing must comply with.

    • From: Regulator of Social Housing
    • Updated:
  • How to make a referral to us

    What you need to do it you want to make a referral to the Regulator of Social Housing.

    • From: Regulator of Social Housing
    • Updated:
  • Register, de-register or make a notification

    RSH guidance and forms for de/registering as a provider of social housing, notifying the regulator, and miscellaneous approvals

    • From: Regulator of Social Housing
    • Updated:
  • Guidance Note 6: Section 225A-225H - Emergency Remedial Action

    This note is part of the statutory guidance under s215 of the HRA 2008 (from 1 April 2024)

    • From: Regulator of Social Housing
    • Updated:
  • Limit on annual rent increases from April 2023 - March 2024

    Information about annual rent increases limit from April 2023

    • From: Department for Levelling Up, Housing and Communities and 1 others
    • Updated:
  • Factors for assessing regulatory issues

    How we assess issues of potential regulatory concern

    • From: Regulator of Social Housing
    • Updated:
  • Deregulatory measures for social housing regulation from 6 April 2017

    This page sets out the transition from the previous consents regime to the new notification and registration environment

    • From: Regulator of Social Housing
    • Updated:
  • Requirements and approach for different types of landlord

    What we require from each different type of landlord and the approach we will take

    • From: Regulator of Social Housing
    • Updated:
  • Regulator of Social Housing privacy notice

    Explains your rights over your data and how the regulator processes and protects your personal information in line with data protection legislation.

    • From: Regulator of Social Housing
    • Updated:
  • Home Standard

    The Home Standard is one of four consumer standards that registered providers of social housing must comply with.

    • From: Regulator of Social Housing
    • Updated: