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Choosing an SMS aggregator service provider, setting up a sender ID, dealing with errors.
Find out about the VAT domestic reverse charge procedure which applies to the buying and selling of certain goods and services.
Guidance on recommended text message wording for communicating chlamydia test results from the National Chlamydia Screening Programme.
When to send emails and text messages to your users and how to write them.
Information on accessing victim and witness support services.
Check a list of recent text messages from HMRC to help you decide if a text you've received is a scam.
Use the sponsor management system - employers sponsoring Worker and Temporary Worker visa holders
Evidence-based principles for the effective use of screening appointment text message reminders in reducing inequalities and supporting informed choice.
Information for developing and testing of software for HMRC forms, returns and messages.
Find out how your VAT invoices are affected by the reverse charge if you're a wholesale electronic communications supplier in the UK.
This guidance is an introduction to the Open Document Format (ODF) standard and how you can select ODF-compliant solutions.
To help our investigations report all HMCTS-related suspicious phone calls, emails, and text messages.
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Step-by-step guide to applying for additional services and making renewal applications.
Find out how to get help if you or someone you know is a victim of domestic abuse.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Guidance to help you assess if artificial intelligence (AI) is the right technology for your challenge.
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