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Work towards creating a service that solves a whole problem for users, working with other teams and organisations where necessary.
What happens at a service assessment and what to do when you get your results.
Illustrative examples of benefits for the poor.
This paper uses a newly constructed dataset on trade in services for 192 countries from 1970 to 2014
Develop a deep understanding of users and the problem you’re trying to solve for them.
The Service Standard helps teams to create and run great public services.
Helping government teams create and run great digital services that meet the Service Standard.
Make sure you have the capacity, resources and technical flexibility to iterate and improve the service frequently.
Monthly movements in gross value added for the service industries which overall account for around 79% of UK Gross Domestic Product (GDP).
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