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These publications highlight the data sources already available that can help NHS organisations assess experience of integrated care locally
Consumers and patient groups are invited to submit evidence of their experience
This national report provides insights into the care experienced by cancer patients across England who were treated as day cases or inpatients during the first three months of 2010.
Statistics from the Department of Health on how patients experience care in the NHS in England, updated to include results from the 2012 accident & emergency survey.
The GP Patient Survey assesses patients’ experiences of healthcare services provided by GP practices and experience of NHS dental services. The results are presented at GP practice, Clinical Commissioning Group (CCG), and national level.
Consolidates results from the NHS patient experience survey programme to give overall experience for the NHS against 5 broad headings.
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Consolidates results from surveys in the National Patient Survey Programme to give overall experience for the NHS against 5 broad headings.
The GP Patient Survey assesses patients’ experiences of healthcare services provided by GP practices and experience of NHS dental services.
How to use an ethnographic study to evaluate your digital health product.
An executive summary of the quantitative findings from the annual Customer Service survey 2021-2022
The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides.
Follow-up surveys for users of the NHS 111 / Integrated Urgent Care service
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