We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Register to vote Register by 18 June to vote in the General Election on 4 July.
Product security factsheet accompanying the Product Security and Telecommunications Infrastructure Bill, outlining the problems the Bill will address and how.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
Smart meters put consumers in control of their energy use, allowing them to adopt energy efficiency measures that can help save money on their energy bills and offset price increases.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
Things to consider when buying and using products.
Waste electrical and electronic equipment (WEEE) - retailer and wholesaler responsibilities, waste collection and compliance schemes.
A keynote speech delivered by Marcus Bokkerink, Chair of the Competition and Markets Authority, to the AI Fringe Hub.
Rules for online and distance selling for businesses
Procurement options for gas, electricity and liquid fuel available from the Crown Commercial Service for public sector organisations.
The Insolvency Service's commitment to our customers.
Find out if you need to pay VAT when you sell goods to customers in the UK using an online marketplace.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
Use this service if you are a heat supplier in the UK applying for the Energy Bills Discount Scheme heat network support.
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).