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This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Choosing an SMS aggregator service provider, setting up a sender ID, dealing with errors.
We've announced new rules for tech firms around online harms — below are answers to questions surrounding the Full Government Response.
Using non-corporate communication channels (e.g. WhatsApp, private email, SMS) for government business.
When to send emails and text messages to your users and how to write them.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Explainer for the pharmaceutical industry on the ongoing implementation of the Veterinary Medicines Regulation relating to applications and authorisations for veterinary medicines.
This guidance explains why and how public sector organisations should move to modern network solutions and away from legacy networks with information on standards you need to follow and case studies.
Service for Marketing Authorisation Holders, Manufacturers and Wholesalers.
Practical steps to manage the risk of online harm if your online platform allows people to interact, and to share text and other content.
How to use A/B testing to evaluate your digital health product.
Practical steps to manage the risk of online harm if your online platform allows people to create anonymous or multiple accounts.
Find out about the VAT domestic reverse charge procedure which applies to the buying and selling of certain goods and services.
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