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Register to vote Register by 18 June to vote in the General Election on 4 July.
How customers and their suppliers must treat VAT if they're using self-billing arrangements.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
Find out how to fill in your VAT return, about using VAT accounting schemes and how to submit your return electronically.
This page brings together departmental annual status reports on customer service telephone lines.
Smart meters put consumers in control of their energy use, allowing them to adopt energy efficiency measures that can help save money on their energy bills and offset price increases.
Guidance for those receiving War Pension Scheme, Armed Forces Compensation Scheme or Armed Forces Pension Scheme payments and living in the European Union.
Reclaim VAT you've paid on goods and services bought in the UK to use in your business if you’re registered as a business outside the UK.
This collection brings together all customer updates published by the Crown Commercial Service (CCS).
Advice on writing clear notices and maximising replies to your FSNs.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
The Office of Fair Trading ( OFT ) was responsible for protecting consumer interests throughout the UK. Its responsibilities have been passed to a number of different organisations. View the closed OFT site in the UK Government Web Archive ....
Find out the different ways you can get client authorisation including the digital handshake, Online Agent Authorisation service, paper forms and through your client's business tax account.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
Check a list of recent text messages from HMRC to help you decide if a text you've received is a scam.
When dealing with UK trading partners you may need to prove that your business and supply chain is free from bribery and corruption.
Check if you can claim relief from VAT if you supply goods or services to a customer, but you are not paid.
Find out about which goods and services for disabled people and people aged 60 or over that you should apply zero or reduced rate VAT.
Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
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