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News stories, speeches, letters and notices
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Reports, analysis and official statistics
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Data, Freedom of Information releases and corporate reports
Register to vote Register by 18 June to vote in the General Election on 4 July.
Information and resources.
How to assess household and non-household packaging from 2024 onwards if you’re a UK organisation affected by extended producer responsibility (EPR) for packaging.
Information for consumers and businesses on their rights and responsibilities under consumer law.
Information on legal requirements and advice for British nationals buying or renting property in Spain.
Our plan to empower and protect retail energy consumers, through increased competition and transparency and enhanced consumer protection.
A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
These reports set out the Regulator of Social Housing’s approach to consumer regulation.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Ensuring you get what you pay for.
The Office of Fair Trading ( OFT ) was responsible for protecting consumer interests throughout the UK. Its responsibilities have been passed to a number of different organisations. View the closed OFT site in the UK Government Web Archive ....
Documents relating to the consumer regulation changes outlined by the social housing white paper
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
A speech by Marcus Bokkerink, Chair of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
A speech delivered by the Chair of the Competition and Markets Authority, Marcus Bokkerink.
ICPEN is an informal global network of more than 70 consumer protection authorities. The UK is represented by the Competition and Markets Authority.
How we will approach consumer regulation from 1 April 2024.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
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