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Check if you’re the deemed employer and what your responsibilities are if the off-payroll working rules (IR35) apply.
The Government Property Agency brought together Civil Service leaders to exchange ideas, debate trends and inform how the GPA delivers its property services.
Find out what makes a person an enabler of tax avoidance, and what to do about legally privileged communications.
You must join a client money protection scheme if you're a property agent in the private rented sector in England and you hold clients' money.
Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Bank scores reveal what’s out there for customers and holds providers to account during time of financial pressure
What to do if you think you've spotted a scam pretending to be from Companies House, and examples of scam emails, letters and telephone calls.
InFocus brings together news and views from across the Government Property Agency.
Find out about the different simplified declarations for imports and what you need to do to get authorisation to use them.
This collection brings together all customer updates published by the Crown Commercial Service (CCS).
Find out the rules from 1 January 2018 if you promote or use arrangements that are meant to give someone a VAT or other indirect tax saving or a tax deferral.
An executive summary of the quantitative findings from the annual Customer Service survey 2021-2022
How we will approach consumer regulation from 1 April 2024.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
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