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Louise Casey, head of the troubled families programme, interviewed 16 troubled families for this report that starkly describes the problems …
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
UKVI Istanbul listened to customer feedback and as a result made the following service improvements.
Report looking at how early years professionals use and respond to children's perspectives when improving the quality of their provision.
Ofsted has today extended its Big Listen consultation to hear directly from children, seeking their views on how Ofsted can improve.
The consultation sought views on how government engages with and listens to women. Date: Fri Nov 04 10:00:00 GMT 2011 Full Document Response…
Challenge a benefit decision - how to ask for a mandatory reconsideration, evidence you'll need, deadlines and what happens next.
Community engagement through listening to residents helps local authority identify local strengths and assets to improve health and wellbeing.…
How to provide an English language test as part of your QTS application that will meet all the requirements.
The home of Criminal Injuries Compensation Authority on GOV.UK. We deal with compensation claims from people who have been physically or mentally injured because they were the victim of a violent crime in England, Scotland o…
Find legal advice to solve legal problems out of court: solicitors, pro bono lawyers, barristers, mediators and legal aid.
Sets out the actions the government will take to ensure that residents in social housing are safe, are listened to, live in good quality homes, and have access to redress when things go wrong.…
…Natascha has also worked with the industry, regulators and government on how best to engage with, and listen to, local communities.
Whistleblowing - what it is, who to tell, what to expect and how to complain if you're treated unfairly
Free mediation to settle out of court if you've started or received a claim for money.
The home of Lammy Review on GOV.UK. The Lammy Review, chaired by David Lammy MP, is an independent review of the treatment of, and outcomes for, Black, Asian and Minority Ethnic (BAME) individuals in the Criminal Justice Sys…
The home of Traffic Commissioners for Great Britain on GOV.UK. Traffic Commissioners are responsible for the licensing and regulation of those who operate heavy goods vehicles, buses and coaches, and the registration of loca…
Application guidance and case studies about the Inclusive Transport Leaders Scheme.
What does the traffic commissioner do, DVSA's role, reasons for traffic commissioner public inquiries, who can be asked to attend, licence decisions, hearing, penalties and appeals
Information for providers and managers on the use of surveillance, including CCTV, in their residential childcare settings and how Ofsted will evaluate its use.
An explanation of the people who may be present in a Crown Court hearing.
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